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Frequently Asked Questions

RAD3200/AD3200 Modules
Q: What are the power requirementsAnswer
Q: The program has stopped responding but the RAD appears to still be scanning?  Answer
Q: The Host computer cannot connect to itself without a Hub.  Answer
Q: How do I upgrade the software?  Answer


What are the power requirements?

The RADBASE requires : + 15 Vdc @ 41 mA, -15 Vdc @ 4mA, and + 5 Vdc @ 610 mA. Each A/D Module requires: + 15 Vdc @ 105 mA and - 15 Vdc @ 5.5 mA. A typical ZOC Module connected to an A/D will require:v+ 15 Vdc @ 120 mA and - 15 Vdc @ 16 mA..

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The program has stopped responding but the RAD appears to still be scanning?
The USB connection has been compromised. The cable is too long or not shielded properly. If a USB extender is being used, the power may be too low.

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The Host computer cannot connect to itself without a Hub?
Windows XP will shut down the Ethernet software if nothing is connected to save power. Disable this shutdown feature in the Power Management section of the LAN setup.

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How do I upgrade the software?
Software upgrades are available from Scanivalve Corp. A detailed procedure may be found in the DSM3200 Manual, which is also available for download from this website. For more information on updating software for these modules, contact Scanivalve Corp, Product Service Department.

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Scanivalve Corporation
1722 N. Madson Street, Liberty Lake
Washington 99019, USA
E-Mail: scanco@scanivalve.com
US Office Toll-free: 800-935-5151
US Office: +1 509-891-9970
UK Office: +01 225-852-581

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