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Frequently Asked Questions

DSM3000/3200 Series Modules
Q: I cannot connect to the Unit with Ethernet.  Answer
Q: How do I change the IP address?  Answer
Q: I have corrupted the coefficients for my modules. What can I do?  Answer
Q: How do I obtain coefficients for my modules?  Answer
Q: How do I upgrade the software?  Answer
Q: What are the power requirements?  Answer


I cannot connect to the Unit with Ethernet.

Verify that the Ethernet cable is the correct cable for the connection. A straight wired cable must be used if the Host computer is connected to the DSM module through a hub. For direct connections from a Host to a DSM module, a Across wired@ cable must be used.
The Host computer must have an IP address specified to be in the same class as the DSM module. That is, if the DSM module has an IP address of 191.30.5.100, the Host computer must have an IP address of 191.30.x.y.
In some instances, the Windows 95 Operating System has detected a problem and has not completed the boot sequence. In this case, the DSM should be shut down. Connect a monitor, keyboard and mouse to the DSM and reapply power. Correct the problem shown on the monitor. For assistance, contact Scanivalve Corp, Product Support Department.

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How do I change the IP address?
The IP Address in a DSM module may be changed by a user. The IP address is stored in the Windows Operating System in the module. The IP address is part of the Network Configuration. This may be accessed through the Control Panel. When an IP address is changed, it will not become effective until the DSM Operating System has been re-started.

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I have corrupted the coefficients for my modules. What can I do?
The original coefficients for any module calibrated with a customer DSM are stored in a backup folder on the DSM hard drive. In addition, the coefficients are shipped on a floppy disk as a backup. If the coefficients cannot be found, copies of the last calibration coefficients may be obtained by contacting Scanivalve Corp, Product Support Department.

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How do I obtain coefficients for my modules?
Scanivalve Corp keeps a record of the coefficients for each module generated in the most recent calibration performed at Scanivalve Corp. These coefficients can be obtained at no charge by contacting Scanivalve Corp, Product Support Dept.

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How do I upgrade the software?
Software upgrades are available from Scanivalve Corp. A detailed upgrade procedure may be found in the DSM3000 or 3200 Software Specification, which is also available for download from this website. For more information on updating software for these modules, contact Scanivalve Corp, Product Service Department.

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What are the power requirements?
DSM modules operate from 90 to 230 Vac, 50 to 60 Hz. If Digital Outputs are used, a 28 Vdc power supply is required. Each Digital Output draws 100 ma.

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Scanivalve Corporation
1722 N. Madson Street, Liberty Lake
Washington 99019, USA
E-Mail: scanco@scanivalve.com
US Office Toll-free: 800-935-5151
US Office: +1 509-891-9970

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